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The most important indicators for providing high-quality education according to providers` opinion
The respondent demonstrated an inconsistent approach to understanding quality as ability of an institution to achieve its goals:The respondents highlight the successful (in the relevant professional area, well-paid) employment of alumni, their achievements (since the beginning of the training), and employers’ satisfaction (as a key criterion of the high-quality education). Some respondents highlight the importance of fulfillment of regulatory requirements. This is an analog of a national key indicator which states that a qualification should meet the professional standard. Some respondents indicate the importance of managing the quality of a learning process.
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Similarities / defferences with EQAVET indicators
In general, the respondents are aware of the EQAVET models and indicators. The majority of the respondents confirmed that EQAVET cycle has been implemented in one form or another. The most common bottleneck is a weak focus on the relevant needs / demands (“Planning” stage) and on evaluation and analysis of indicators (“Analysis and evidence” stage).
Some respondents indicated the lack of time and resources for analysis to be a cause of problems with analysis and evaluation that correlates with the conclusion made about the implementation of the descriptors within CQAF VET model.
We also may state a relatively weak focus on the relevant needs/demands, supposedly because of indicators of the labor markets needs which are not transparent enough.
Another bottleneck which has been mentioned is the deficiency of time and resources for providing the high-quality education.
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Similarities / defferences with CQAF VET indicators
The interview analysis reveals that the respondents rated lower the application of the indicators which are related to interests, level, and interaction with students. The indicators reflecting the quality of development and realization of curricula as well as the recognition of academic results are rated a bit higher. The indicators reflecting structure of the teaching staff and the work performed by the staff are rated quite high. And the application of indicators reflecting different aspects of management of an educational organization got the highest rating.
The main challenges associated with the involvement of teaching staff and the necessary measures of support refer to the conformity of the teaching staff qualification. The other significant group of challenges refers to managing the learning process and education institution as a whole, especially to the quality management.
The respondents put a greater emphasize on the government support to educational organizations as a whole as well as to individuals (teachers and trainers). They highlight the necessity to support cooperation with employers and partners.
The respondents wish to get informational — methodological as well as regulatory — methodological support via a professional development system. They are interested in being more involved in the management processes in their educational organizations.
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Suggestions / amendaments / to the model
All suggestions and amendments to the model result from the features of its application.
The respondents suggest evaluating the quality of teaching with no regard to the quality of management of an educational organization, thinking that even poor managed organizations may provide the high- quality teaching.
None of the respondents indicated that improvement of the quality of education quality is possible to achieve if the following conditions are met:
- understanding the customers’ requirements,
- setting the goals based on these requirements,
- managing the goal achievement at all levels including the executant level with a result-based payment.
Thus, along with Croatian specificity discovered within the project, it is worthwhile to put a greater emphasize on the understanding of the customers’ requirements, setting the goals, and managing the education organization relying on the quality principles.
Education Quality Criteria
According to survey respondents, the project QM CQAF, Croatia, spring 2016
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Progress and results of the 2nd stage of the project QM&CQAF
The expansion of the EU-approaches to providing the partner-countries higher education quality assurance Expanding Quality Assurance
The second stage of the project included the following activities:
| Activities |
Partners in charge |
Joint report of all partners (Pastukhov academy, Ivanovo state University,
Tomsk State University, The Republican Institute for Vocational Education,
Belarus State Economic University, University North) |
University North |
| Preparation for focus groups |
All partners |
| Focus groups |
All partners
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| Report template for focus groups |
Revalento |
| Report from focus groups |
All partners |
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Progress and results of the 3rd stage of the project QM&CQAF
The expansion of the EU-approaches to providing the partner-countries higher education quality assurance Expanding Quality Assurance
The third stage of the project included the following activities:
| Activities |
Partners in charge |
| Site creation |
University North |
| Filling the site with content, media and scientific publications |
All partners |
| Preparation of teaching materials for training trainers, teacher and specialist |
All partners
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| Preparation of advertising and promotional materials |
All partners |
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